Consumer Rights Litigation in Brooklyn

We Stand Behind Wronged Consumers 

When a business fails to honor its promises, overcharges you, or misrepresents services, it can leave you feeling frustrated and unsure where to turn. Bills that don’t add up, defective products, or misleading contracts aren’t just inconvenient; they can negatively affect your finances, your trust, and your peace of mind.

At Usher Law Group, we offer legal support to Brooklyn residents facing consumer challenges. Whether it’s a disputed utility charge in Williamsburg, a misrepresented service from a local contractor in Bay Ridge, or a credit reporting issue affecting your apartment application, you don’t have to face aggressive collection agencies or unresponsive companies alone. 

By acting quickly and strategically, we will join your fight in holding local businesses accountable wherever possible.

Call (718) 484-7510 today or schedule a consultation online to discuss your options for asserting your consumer rights.

How We Help Resolve Billing, Contract, & Service Disputes

Our law firm navigates consumer litigation cases with a clear, step-by-step approach, ensuring rights and claims are prioritized. 

Some of the common consumer rights disputes we handle include:

Billing Errors or Overcharges 

Common problems: Healthcare providers, utilities, or telecom companies may issue incorrect charges, such as billing for services never rendered, applying duplicate fees, miscalculating usage, or failing to honor insurance discounts. This can leave you responsible for costs you shouldn’t owe.

How we help: Pulling from Founding Attorney Mike Usher’s background in business operations and law, we understand both the financial and legal side of billing disputes, helping you correct overcharges efficiently. We review statements, identify errors, communicate with companies, and work to correct or reverse improper charges.

Lease or Rental Disputes

Common problems: Landlords may misrepresent lease terms, delay repairs, or compromise your safety by neglecting building codes and regulations, leaving you in an uncomfortable, unsafe, or financially disadvantageous situation.

How we help: We evaluate your lease, document violations, and advocate for timely resolutions or compensation when landlords fail to meet obligations. Our local knowledge of Brooklyn housing laws allows us to navigate landlord-tenant disputes and negotiation strategies insightfully.

Contractor or Service Provider Disputes

Common problems: Contractors or home service providers may fail to deliver promised work, leaving your construction site unfinished or performing substandard repairs on your property. 

How we help: Drawing from years of handling commercial disputes, we bring a strategic, results-focused perspective that helps Brooklyn consumers hold contractors accountable. We review contracts, gather evidence of incomplete or substandard work, and negotiate or litigate on your behalf.

Defective or Misrepresented Products

Common problems: Retailers may sell faulty, defective, or misrepresented products, provide incomplete instructions, or advertise features that the item does not actually include, leaving you out of pocket or with unusable goods.

How we help: We document the issue, pursue refunds or replacements, and take legal action if necessary. Our approach combines careful fact-gathering with effective communication strategies, ensuring retailers in Brooklyn cannot sidestep their obligations.

Debt Collection Issues

Common problems: Debt collectors may repeatedly contact you at inconvenient times, misrepresent the amount owed, threaten legal action, or otherwise engage in practices that violate the Fair Debt Collection Practices Act. These tactics can create financial stress and confusion, making it difficult to know how to respond or assert your rights.

How we help: We assess the collector’s actions, enforce your rights under state and federal law, and challenge unlawful attempts to collect. Drawing from our experience navigating complex legal frameworks and Merchant Cash Advance Debts, we can help with harassment and unfair collection practices.

Insurance Claim Disputes

Common problems: Insurers may delay processing claims, deny coverage without clear justification, provide misleading policy information, or undervalue legitimate claims. These actions can leave you without the resources you need after an accident, loss, or other covered event, creating both financial and personal hardship.

How we help: We review policies, track communications, and hold insurers accountable to meeting their obligations. Leveraging our extensive knowledge of consumer rights litigation, we assist in addressing daunting disputes with large insurance companies.

Refund or Service Disagreements

Common problems: Gyms, schools, or local service providers may fail to deliver promised services, cancel programs without notice, or refuse to issue refunds when agreements are not honored. This can result in wasted payments, missed services, and frustration when attempts to resolve the issue directly with the business fail.

How we help: We negotiate fair resolutions and pursue legal action when businesses don’t honor commitments. Our history in business management and law allows us to navigate nuanced practical and legal considerations in pursuit of meaningful resolutions.

Taking Effective Legal Action on Your Claim Is Our Mission

No matter the situation, we will act quickly to evaluate your case, gather the necessary evidence, and guide you through the legal process. Our goal is simple: to help Brooklyn consumers understand their rights and pursue effective solutions.

The first step is often simple but essential: organizing your documentation. We help clients identify what matters most in supporting a claim, including:

• Contracts, invoices, and receipts that outline obligations and payments
• Communications with the company, including emails, letters, and notes from phone conversations
• Detailed notes on interactions, damages, or service failures

Once we have a clear paper trail, we will lead you through the process of asserting your rights, whether that means resolving the conflict directly, filing complaints with regulatory agencies, or pursuing legal action in Brooklyn courts.

At every stage, our primary goal is to strengthen your position by:

• Analyzing your claim. We review every detail to determine if a business violated consumer protection laws and evaluate potential remedies.
• Handling negotiations. We manage interactions with businesses or collection agencies, protecting you from pressure or unfair tactics.
• Strategizing resolutions. From mediation to formal litigation, we craft a plan designed to achieve the best possible outcome.

Throughout, we will help you weigh your legal options and the potential impact of every decision. Your voice matters, and we work to make sure it’s heard every step of the way.

Protecting Your Rights and Moving Forward

No one should feel powerless when a business acts unfairly. If you’ve experienced a billing error, contract issue, or other consumer rights violation, we are ready to defend your claim. 

Every dispute presents an opportunity to assert your rights and seek resolution. That is why Usher Law Group focuses on direct and focused action—combining legal strategy, practical guidance, and hands-on support to help Brooklyn residents navigate the process confidently.

Considering a consumer rights claim? Call (718) 484-7510 today or complete our online form to explore the best steps for protecting your interests.